Frequently Asked Questions (FAQ) for BMPK exhibitors

When and where will the BMPK24 take place?

The BMPK24 will take place from May 13 - May 17, 2024 at the Lufthansa Conference Center in Seeheim-Jugenheim, near Frankfurt am Main.

The address is:
Lufthansa Seeheim GmbH
Lufthansaring 1
64342 Seeheim

How do I become an exhibitor/sponsor?

This is how you can register as an exhibitor:

  • Via our contact form:
  • Registration via email to info@serview.de
  • Call our Customer Service Center at +49 (0) 6172 17744-60

Become an exhibitor now

What sponsorship options and packages are available?

All information on packages and sponsorship opportunities can be found in our exhibitor guides on our website:

To the exhibitor guides

When does the Expo (trade fair) take place?

The trade fair/expo runs from May 15, 2024 from 09:00 to May 17, 2024 at 14:30.

When is the trade fair open to the public?

The opening hours of the trade fair are as follows:

  • Wednesday, May 15: 9:00 a.m. - 6:00 p.m.
  • Thursday, May 16: 9:00 a.m. - 6:00 p.m.
  • Friday, May 17: 9:00 a.m. - 2:30 p.m.

When is it possible to set up the trade fair?

Set-up is generally possible all day on Tuesday, May 14, 2024. There are isolated exceptions, which will be communicated by your contact person (if applicable).

The stand itself can be set up between 7:00 am and 5:00 pm. Afterwards, Lufthansa Seeheim will be inspected by the building services department.

Is there a contact person on site?

A contact person will be available to you on site during the congress. The quickest way to reach them is via the BMPK Service Desk directly at the entrance.

Is the delivery on the same floor as the trade fair?

The trade fair area is one floor below, so this must be taken into account when making deliveries.

Is the freight elevator freely accessible and what are its dimensions?

A key is required to use the freight elevator. You can obtain this at the SERVIEW Service Desk in the Conference Center. Please note that there may be waiting times on set-up and dismantling days as a large number of suppliers access the elevator.

The dimensions are as follows:

Elevator door width 1.99m
Elevator door height 2.10m
Elevator depth 2.40m

Payload weight 3.5t

Cabin depth 2.36m
Cabin width 2.95m
Cabin height 2.10m

When is dismantling possible?

Dismantling is possible from 15:00 on May 17, 2024. Please adhere to this time limit. Earlier dismantling will disrupt the closing event and leave a bad impression on our guests.

Is there a way to temporarily store material (before and after the BMPK)?

Unfortunately, this is not possible due to the lack of storage space.

Are parking facilities available for trucks and vans for loading and unloading?

You can park directly at the freight elevator for the loading and unloading process. After completion, we would ask you to park your vehicle in the public parking areas around the event location so that other suppliers have direct access to the elevator.

Parking directly in front of the entrance is reserved exclusively for the shuttle bus and, in the event of a fire, for the fire department. Parking is therefore strictly prohibited here.

Is there catering for the set-up team?

No, you must provide your own catering for your team on the set-up day.

Meal tickets are available for a fee at the hotel reception.

Is there any important information that is necessary for planning the exhibition stand?

  • Fire protection: Please note that you must provide B1 certificates for the materials, exhibition walls and/or roll-ups installed on the exhibition stand. These certify that they are flame-retardant. The certificates can be sent in advance to lea.federlein@dlh.de. Or you can have them ready for the technical acceptance on Tuesday, 14.05.2024.
  • Stability: Can an object fall over and injure someone? Then it must be secured against this. This also includes the possibility of a participant bumping into it (please also consider the alcohol factor).
  • Risk of tripping/falling: Can you fall over or off an object? There must be effective safeguards against this (please also take alcohol into account here).
  • Electric shock: Portable electrical equipment must be tested for electrical safety in accordance with DGUV V3. This applies not only to technology but also to small parts (such as a hairdryer, hot glue gun for craft activities, etc. ...).
  • Floor load: If heavy objects are involved, check whether our floor can withstand them and whether a load distribution system can be used if necessary.
  • False alarm/sprinkler: Can something trigger our fire alarm system by mistake? This concerns anything that is dusty or foggy, as well as high objects that could hit the glass tubes of the ceiling detectors.  
  • Risk of slipping: Anything that covers the floor could cause slipping - whether planned floor coverings (such as carpets) or unplanned (sawdust, confetti). Here we look at each individual case to see how slipping can be prevented.

Is there a power connection at my stand?

Each stand is provided with a power connection (220 volts) for free use.

Is there WLAN/LAN on site?

WLAN is available free of charge. If you would like a LAN connection at your stand, this can be booked with us in advance for an additional fee. Subject to technical feasibility.

Are there special rules and regulations for special promotions, give-aways or the serving of drinks at the stand?

In principle, you can bring any kind of give-aways. However, it should not be perishable food or open drinks, such as smoothies. The serving of drinks always requires prior consultation with us and Lufthansa Seeheim, as many aspects have to be taken into account here. Please do not hesitate to contact us.

Can I have material and small parts delivered in advance?

Delivery is possible approx. one week before the start of the event.

Use the address of the event location for shipping, state the event number and clearly mark the sender (in particular the exhibitor name if shipping from an external location) on the package.

Lufthansa Seeheim GmbH
Event BMPK No. 220681
Lufthansaring 1
64342 Seeheim

Please do not send any goods on pallets. The storage space is not intended for this and is not sufficient.

Where can I find pre-supplied material on site?

Please speak to the Lufthansa Seeheim meeting purser on site. They will be happy to provide you with the materials supplied.

Can I play music at my stand, what do I have to bear in mind?

Anyone wishing to play or perform music in public in Germany is subject to GEMA. This must be applied for by the exhibitor.

Basically, neighboring stands must not be disturbed by music.

Do I have to wear my badge/access card?

You will receive your badge when you check in at the SERVIEW Service Desk. We ask you to wear your badge so that our congress team can recognize which exhibitor you belong to.

I would like to use a microphone at my stand. Do I have to register this in advance?

You are welcome to use microphones, but neighboring stands must not be disturbed. 

I would like to organize a stand party. What do I need to consider?

A stand party within the official opening hours always requires the approval of the organizer.

A stand party outside the official opening hours is generally not possible.

Can I borrow tools on site?

No, unfortunately there are no tools available to borrow.

Is extended stand dismantling possible?

No, the stand should be dismantled as quickly as possible.

Are passes required for assembly / dismantling?

No passes are required for the set-up and dismantling phases.

Can I lock up my valuables on site?

No, neither the trade exhibition nor the individual stands are monitored. Therefore, the storage of valuables on the stand is at your own risk.

When must my stand be manned?

Stands must be manned by stand personnel during opening hours on all three days of the fair.

Can I invite my customers to the BMPK and the Expo free of charge?

Depending on the exhibitor package you have booked, a fixed number of Conference free tickets and Expo day tickets are available to you.

As an exhibitor, do I need exhibitor insurance?

Exhibitor insurance (liability) is mandatory if you wish to present yourself as an exhibitor.

What is an exhibitor pass?

The exhibitor pass only entitles the holder to stand support and participation in the coffee breaks, lunches and evening events.

Can materials (e.g. flyers) be distributed outside the exhibition stand?

The distribution of materials outside the exhibition stand is generally possible, but requires the approval of the organizer. Please contact our event team for more information.

The display of flyers in the Conference hall is possible for a fee as part of a booking.