1000+ participants | 60+ speakers | 50+ exhibitors

#1 Conference & EXPO
FOR ITSM, ESM,
ITOM & ITAM

May 19 to 23, 2025 Seeheim-Jugenheim

What is the SERVIEW Summit?

Europe's largest Conference & Expo for ITSM, ESM, ITOM & ITAM: SERVIEW Summit

Prepare yourself for the "Viva Best Practices" adventure - the SERVIEW Summit is more than just an ITConference or an expo. It has been the leading platform for value-adding (IT) service management since 2003.

Just imagine: You enter the Lufthansa Conference Center in Seeheim-Jugenheim, which has been transformed into a dynamic center full of ideas, innovations and electrifying encounters. Here, at Europe's largest expo for ITSM, ESM, ITOM and ITAM, you will meet leading software providers, experience in-depth technical presentations and workshops, brilliant speakers and exclusive networking events that will revolutionize your perspective on the IT world.

The SERVIEW Summit is your gateway to the world of IT Service Management, Enterprise Service Management, IT Operations Management and IT Asset Management. Whether you are interested in ITIL® 4, the agility of Scrum and SAFe, the structured project management approaches of PRINCE2®, the synergy of DevOps and Lean, the architecture management principles of TOGAF or the quality standards of ISTQB, you will find in-depth insights, inspiration and essential knowledge to drive your professional development. The Summit also emphasizes the importance of leadership skills and change management for all levels of experience - from entry-level to experienced professionals.

Which target group will I meet at the SERVIEW Summit?

  • CIO, CDO,CEO, CTO
  • CIO IT & Processes
  • Senior Vice President IT
  • Head of IT
  • Head of Digital Transformation
  • IT Service Manager CIO Office
  • Director of IT Service Management
  • Director - Global IT Service Desk
  • Director, Technical Services & Systems
  • Director - Digital Technical Services
  • VP, Service Desk Operation
  • IT Customer Experience and Service Manager
  • Senior Transformation Manager
  • Director of ITSM Management, Customer Success
  • ITSM Process Manager
  • IT Global Service Manager
  • Senior Manager, IT Service Operations
  • VP, IT Governance and Service Delivery
  • Associate Director, IT Service Management
  • IT End-User Services Leader
  • Head of Business Engagement & Governance
  • IT Manager, Enterprise Services

 

  • Director - Business Service
  • Head of Data Intelligence & Analytics
  • IT Service Management Analyst
  • IT Support Services Director
  • IT Operations and Support Services
  • Director of Information Technology
  • IT Service Management Specialist
  • Senior Manager, Solutions Consulting
  • Director, Workplace Technologies
  • Sr. Manager, End User Support
  • Service Desk Global IT Manager

 

  • Global Team Lead Project Mgmt.
  • Head of Projects
  • Head of Digitalization & Project Management
  • Lead Agile Transformation
  • Head of Process
  • IT project manager
  • IT Project Manager
  • IT - Project Manager Portfolio

 

  • Project Owner Portfolio Manager
  • Program Manager Digitalization
  • Agile Coach - Digital Transformation
  • Teamlead Project Management
  • Teamlead IT Requirements Management
  •  Teamlead IT Project Management
  • Chapter Lead Agile Transformation
  • Senior Project Manager

 

 

  • Senior Business Manager Digitalization Projects
  • Project Manager Data Management
  • Agile Project Manager
  • Business Analyst IT Projects
  • Design Thinking Specialist
  • Product Owner Digital Solutions
  • Scrum Master

Project management, IT service management and agile

As last year, we are offering three special themed trails at the SERVIEW Summit: the PM Trail for project management, the ITSM Trail for IT service management and the Agile Trail for agile methods. In these trails, leading experts will share their profound knowledge in an innovative and inspiring way in special keynotes, at exhibition stands, in workshops and through specialist presentations. You have the freedom to choose each trail individually or combine multiple trails to personalize your learning experience. Get ready for your own personal journey of discovery at the SERVIEW Summit.

And when the sun goes down, the party begins: sparkling lights, sparkling cocktails and magical moments under this year's motto "Viva Best Practices". An evening full of glamor and an electrifying atmosphere.

Be there when the Lufthansa Conference Center becomes the stage for IT innovations. The SERVIEW Summit is waiting for you - are you ready to hit the jackpot?

Experience the SERVIEW Summit!

Would you like to experience the SERVIEW Summit including all keynotes, specials, shows and the breathtaking congress trade fair? Then opt for one of our three "Summit Jetons" for Conference.


Keynote speakers from past summits

Exhibitors at past summits