GTC and conditions of participation

For participants:


After we have received your booking, you will receive an order confirmation from us, confirming your participation in the congress and, if applicable, your room booking for the BMPK. You will receive the invoice for your participation directly after the aforementioned order confirmation; the invoice amount is due for payment 14 days after invoicing.

Congress Hotel:

SERVIEW offers participants of the congress the possibility to reserve a room in the event location when booking a BMPK package. The hotel room can only be booked via SERVIEW and the BMPK website. SERVIEW offers all participants, exhibitors and sponsors the hotel room incl. breakfast in connection with a congress participation at a discounted price.

Special booking feature:

The organizer will check the reservations and reserves the right not to admit participants to Conference for reasons not to be specified.

Team bookings:

The organizer grants a discount for so-called team bookings. Team bookings are multiple bookings from the same organization. The provider may insist on proof.
The discount scale is composed as follows:
3 participants, 10% discount on the total fee
5 participants, 20% discount on the total fee

Costs for hotel accommodation are excluded from the discount.

Special cancellation conditions apply to team bookings.
The team discount cannot be combined with an early bird discount. In case of a booking during the blind or early bird phase, only the applicable early bird discount will be deducted.

Cancellation and withdrawal:

In case of cancellation of the registration, we charge the following fees, depending on the cancellation date:
Until 31.01.2024 we charge 50% of the event price incl. training and/or workshop fees.
Until 31.03.2024 we charge 75% of the event price incl. training and/or workshop fees.
From 01.04.2024 or in case of no-show of the participant, we charge the entire participation fee.
The costs for the cancellation of a booked hotel room are 90% of the fees from the booking until the day of arrival. From the day of arrival or in case of no-show 100% of the fees are due.
Cancellation must be made in writing. Of course, a substitution of the registered participant is possible.

For bookings taking into account team discounts, the following special features apply to cancellations:
The provider reserves the right to check whether the cancellation still reaches the participant limit for the discount granted. If, for example, after the registration of 5 participants with a discount of 20%, the number of participants is reduced to 3 persons, the discount is reduced accordingly to 10% of the total fee. The organizer reserves the right to charge the difference afterwards.

Event Documentation:

Photographs will be taken at Best Management Practice and Knowledge Conference and may be reproduced, distributed and published in publications about this and future events, including the advertising of future events, in all media by SERVIEW GmbH and the event sponsors. No claims for remuneration can be made against SERVIEW GmbH or the sponsors for the use of the photographs at any time.
If you do not agree, please inform us in writing.



For exhibitors/sponsors:

For exhibitors, the GTC on our main page( apply.